Catalog Number : agf1477
Title : A Manager's Guide to Developing an Engaged and Happy Employee
Speaker : Barbara Faruggio

Webplay Recording Date : 5-18-2016
Webplay Price : $ 150 for two weeks viewing

Webinar Purpose:

The new workplace reality has diversity in many forms, employees who are more loyal to themselves than to their employers and often show a lack of enthusiasm for their job. This webinar will focus on creating an environment that creates staff commitment through techniques aimed at capturing the hearts and minds of your employees.

Webinar Objectives:

• Describe the leadership styles that promote engaged and happy staff
• Name two measurements of staff satisfaction other than a "survey"
• Name two relations-building strategies
• List two recognition techniques
• State three characteristics of an "engaged employee" versus the "disengaged employee"
• List the 6 key activities of a manager’s role as a catalyst and change agent
• Commit to hiring "A" players

Target Audience:

Department Heads, Supervisors, Human Resources, Senior Leadership

The following are only a few of the topics to be discussed:

• Creating the environment –ENGAGED STAFF
• Correlation of staff satisfaction to patient satisfaction and safety
• Thinking beyond the boundaries
• Re-educating the leadership team on coaching and participatory leadership style
• Characteristics of an engaged employee versus the disengaged employee
• Managing the disengaged staff
• Hiring for Talent ----- Getting the "A" players on staff
• Motivating Staff – employing behavioral personality styles
• Facilitating the participatory meeting versus the downward communication flow
• Getting employees committed to your organization: capture their hearts and minds
• Staff relationship building; one-on-ones, focus meetings, job sculpting
• Improving one’s communication skills between all levels
• Becoming the effective listener
• Recognition and learning techniques that work
• Measuring Staff Satisfaction- What else besides a survey??
• Celebrate and Have Fun

Contact Hours:

• Nursing participants: Instruct-online has approved this program for 1.2 contact hours, Iowa Board of Nursing Approved Provider Number 339.
• All other participants: Must attend the entire Webinar and complete a Webinar critique to receive a 1 Hour Attendance Certificate for each program.

Completion of offering required prior to awarding certificate.

Full tuition is refunded immediately on request if the participant has not been sent the program materials and instructions. Once the instructions (including access codes) have been sent, a full refund will be issued only after the program runs and it is verified that the participant did not access the program.